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  • What payment methods do you accept?
    We accept major credit/debit cards (Visa, MasterCard, American Express), PayPal, Apple Pay, Google Pay, and other secure digital payment options.
  • How can I track my order?
    Once your order is shipped, you will receive an email with a tracking number. You can use this number to track your package directly on our Track My Order page or through the carrier’s website.
  • What is your return policy?
    We accept returns or exchanges within 15 days of purchase for items that are in new, unworn condition with original tags attached. Please review our Returns & Exchanges page for more details.
  • How long does shipping take?
    Shipping times depend on your location. Standard shipping typically takes 5-7 business days within [Your Region], while international shipping can take up to 10-15 business days. Please check our Shipping Information page for more specific details.
  • Do you offer international shipping?
    Yes, we ship worldwide! Please note that international customers are responsible for any customs fees, duties, or taxes that may be applied.
  • How do I know what size to order?
    We offer a detailed Size Guide on each product page to help you find the perfect fit. If you’re between sizes or unsure, feel free to contact us for assistance.
  • What if I received a damaged or incorrect item?
    We’re sorry for the inconvenience! Please contact us within 7 days of receiving your order, and we will help you with a replacement or refund.
  • How do I care for my Journeyxxii clothing?
    Care instructions are included on the product label of each item. For most items, we recommend machine washing in cold water and air drying or tumble drying on low to maintain fabric quality.
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